Guide 7 · Surveys & Interviews

    How to Create, Send, and Analyze an Interview

    Conduct interviews and analyze qualitative responses to surface themes and sentiments.

    Step 1: Create an Interview

    • Click Interview in the sidebar menu.
    • Click Create an Interview.
    • Design your interview:
      • Add an interview title and description.
      • Enter your questions.
    • Preview the interview to ensure everything looks correct.
    • Click Save and send the interview to finalize.

    Step 2: Send the Interview

    • Scroll down and click the button below Interviews in This Project.
    • Copy the interview link and email it.

    Step 3: Collect Responses

    • Click Load responses to monitor responses.
    • Wait until you have collected enough responses for meaningful analysis.

    Step 4: Analyze the Data

    • Click Analyze this interview or Analyze all interview responses.
    • Go to Qualitative analysis to identify common themes and sentiments in open-ended responses.

    Step 5: Generate Reports

    • Use the platform’s reporting tools to create summaries.
    • Share published pages or the dashboard with stakeholders as needed.

    Tips

    • Pre-test your interview with a small group before distributing it widely.
    • Use branching logic if available, to tailor questions based on responses.
    • Ensure compliance with data privacy regulations when collecting and storing interview data.

    If something does not work as described

    Screens are updated as the platform changes, so a button may sit in a slightly different place than the wording above suggests. When that happens, the AI assistant inside the platform is the fastest way forward: it can see the page being worked on and answer in context, at any hour. Ask it what a message means, why a file was rejected, or which step comes next.

    Most problems in this part of the workflow come from the data rather than the platform. Column headers that repeat, numbers stored as text, blank rows at the bottom of a file, and inconsistent category labels are the usual causes. Checking those four things resolves the majority of failed uploads and unexpected results before any further troubleshooting is needed.

    For anything that still does not resolve, email support@averisysanalytics.com with the guide title, the step reached, and what appeared instead of the expected result. Including the file name and a screenshot usually means the issue is answered in the first reply. Related instructions are listed in the full platform guide, and common questions are collected in the support FAQ.