Billing support

    Common billing questions about the Averisys Analytics platform upgrades and suite options.

    Can platforms be upgraded mid-year?

    Absolutely. Any of the five intelligence platforms (Customer, Workforce, Sales, Fraud, or Brand) can be added at any time.

    What are the benefits of buying a whole suite?

    There are three benefits to buying a whole suite: Customers have the flexibility to consume different interactions interchangeably within the suite, allowing for better omnichannel programs and analytics. Customers can enjoy better pricing (through volume discounting) by pooled interactions. No additional contracts are needed when customers need to unlock another channel or product.

    Is it possible to upgrade my product to a whole suite?

    Yes, it is possible to upgrade your product to a whole suite. Averisys Analytics offers flexibility and options for customers to upgrade or expand their existing solutions. When you are ready to transition to the suite, you can reach out to us.

    How Averisys Analytics handles billing

    Subscriptions are priced per user, per month, and invoiced annually. Every plan includes the full analytical workflow: data upload or collection, quality review, and analysis with advanced machine learning, forecasting, time-to-event analysis, Neural SEM, and advanced large language model analysis. Nothing in the analysis engine is held back for a higher tier, so the difference between plans is which intelligence platforms are enabled and how many seats are covered.

    Platforms can be added mid-term without a new contract, and moving to the full suite applies volume pricing against the seats already purchased. Seats can be reassigned as team members change roles, and renewal terms are confirmed in writing before an invoice is issued. Purchase orders, tax documentation, and consolidated invoicing for multiple departments are supported on request.

    Organizations that want to confirm fit before purchasing can run a free trial of any platform with no credit card or phone required, or request a guided demo. Both use the same engine as a paid subscription, so evaluation results carry over directly into production work.

    Still have questions about billing? Contact Averisys or visit Averisys Support.